Question 1

What areas do you service?

Accepted Answer

Sarnia, Point Edward, Corunna, Petrolia, Bright's Grove, Camlachie, Forest, Wallaceburg, Chatham-Kent, Strathroy, and London. Emergency response up to 100 miles.

Question 2

Do you offer emergency roof repair?

Accepted Answer

Yes — emergency repair is our specialty. We respond 7 days a week from 6 AM to 8 PM. Call (519) 328-2142.

Question 3

How long have you been roofing?

Accepted Answer

Jeff Therrien has 40 years of hands-on experience and founded Sarnia Pro Roofing in 1998.

Question 4

Do you offer service in French?

Accepted Answer

Yes — fully bilingual service. Nous offrons un service complet en français.

Question 5

Do you work with insurance companies on claims?

Accepted Answer

Yes — decades of experience with Ontario adjusters. We provide detailed estimates and documentation.

Question 6

What roofing materials do you install?

Accepted Answer

Asphalt shingles (IKO, GAF, BP) and metal roofing (Vicwest, Ideal Roofing). We help you pick the right material for your home and budget.

Question 7

Do you offer warranties?

Accepted Answer

Yes — labor warranty from Sarnia Pro Roofing plus full manufacturer warranties on materials.

Question 8

How much does a new roof cost in Sarnia?

Accepted Answer

Most asphalt shingle replacements run $8,000–$18,000. Metal costs more upfront but lasts 2–3x longer.

Question 9

Are you licensed and insured?

Accepted Answer

Fully insured and WSIB-covered. Documentation available on request.

Question 10

How do I get a quote?

Accepted Answer

Call (519) 328-2142, email jeff@sarniaproroofing.pro, or use the contact form. Same-day response typical.

Question 11

Do you tear off the old roof?

Accepted Answer

Yes — for replacements, we tear off down to the deck and inspect the sheathing before installing the new system.

Question 12

How long does a roof replacement take?

Accepted Answer

Most Sarnia homes are done in 1–2 days. Larger or steeper roofs may take 3.

Question 13

Can you repair a roof in winter?

Accepted Answer

For emergencies, yes. We tarp and stabilize year-round. Larger work waits for milder weather when possible.

Question 14

Do you do flat roofs?

Accepted Answer

Yes — TPO, EPDM, and modified bitumen for commercial and low-slope residential.

Question 15

Do you install skylights?

Accepted Answer

Yes — both new installs and replacements. Velux is our standard.

Question 16

What about gutters and eavestroughs?

Accepted Answer

Yes — installation and replacement, often paired with roof or siding work.

Question 17

Do you do soffit and fascia?

Accepted Answer

Yes — typically as part of a roofing or siding job.

Question 18

Will you meet with my insurance adjuster?

Accepted Answer

Yes — on-site adjuster meetings are part of how we handle claims.

Question 19

Do you offer financing?

Accepted Answer

We can connect you with financing partners for larger jobs. Ask Jeff for current options.

Question 20

Who do I call for emergencies?

Accepted Answer

Call Jeff directly at (519) 328-2142, 6 AM to 8 PM, 7 days a week.

Frequently asked questions

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